We ship all orders the same or next day which generally take 1-4 business days to be delivered. We Ship both USPS & UPS Ground depending on the order size and weight. For questions regarding your individual order status - feel free to contact us directly.

No! FurryFreshness will 100% remove any type of liquid or substance that can come from your dog, cat or family members!

Yes, FurryFreshness will work on all of these flooring however we recommend that you spray the problem areas and let the product sit for about 10-15 minutes. After this time go in and wipe the product up completely with a wet towel or a mop. Reapply as needed.

Yes FurryFreshness will work on older stain as well as new stains! Keep in mind with older stains you may need to do a few applications especially if other products have already been used. 

You want to be sure that you are heavily saturating each stain with enough product for FurryFreshness to work its magic. We typically recommend 15-20 sprays per 1 square foot of stain with reapplications every 6 hours. 

In most cases no. A simple spray and walk away will remove most of your stain and smells. For tougher situations, multiple applications and light scrubbing may be necessary.

Yes you can use FurryFreshness in a carpet cleaner. Here is how we recommend you do so;

1) Put the product into the carpet cleaner at full strength. Do not dilute with water as it can contaminate the solution and compromise it! 

2) Run the cycle in the desired areas but do not suck it back up!

*Keep in mind that the odors are going to get stronger after application. This means the product is working as it is breaking down the solid bacterias in your carpet and releasing them as molecules into the air. The odors will only last for about 24 hours.

3) Allow the product to sit in the carpet for 12-24 hours before sucking it back up! The longer you can leave it sit the better. Avoid contact with the areas when wet and if available use a ceiling fan to ventilate the room or open a window or door! 

4) Repeat if necessary. 

FurryFreshness does not have a smell at all - it is completely odorless thus never masking a smell but completely removing the odor causing bacterias behind it.

FurryFreshness contains an oxidizer, surfactant, stabilizer and other inerts. FurryFreshness uses a proprietary form of stabilized oxygen (as bacteria cannot grow when oxygen is present) to break down and vaporize the bacteria causing the stains and smells. This is why airborne smells may temporarily become worse after spraying FurryFreshness as the bacteria has been extracted and is in the process of vaporizing. Our oxygen solution does not contain ANY harsh chemicals, dyes and is completely scent-free therefore it is safe to use around children, pets and plants.

We do not recommend you use FurryFreshness on leather, wool carpeting, silk or suede. If you are ever concerned about a surface we recommend doing a test strip in a small area and wait 6 hours to see how it reacts.

Yes you can use FurryFreshness on most furniture and upholstery. We do not recommend you use FurryFreshness on leather, suede or wood finished furniture.